©2011-2019 by Open Envelope Studio, LLC | Landscape Design/Build

Late Fee Policy: A fee of $22 is applied after 15 business days no-payment to the design Consultation Fee, recurring and compounding for each 15 business days late. Payment must be post-marked by the 15th day to avoid any late fees. Late Fee charges are not applied toward the Design Proposal credit.  We prefer payment at the end of the consultation to avoid late fees.

Refund Policy: If Consultation Fee is paid in advance, it is refundable if you cancel at least 24 hours before appointment time. Consultation Fees are non-refundable after the site visit is completed. 

Payment Policy: The $150 Consultation Fee can be paid with cash, check, Venmo, or card.  There is a $4.24 Credit Card Convenience Fee via Square that will be charged on top of the $150 for credit card purchases.  Only $150 can be applicable as a credit towards the Design Proposal should you choose to move forward. Credit cards and debit cards will not be accepted as payment for the Design Proposal; cash, check, or cashier's check/money orders are accepted for Design Proposal payment.